IT Support | Systems Administration | Creative Professional
I am building this website as a personal portfolio to highlight my work in
technical support, systems administration, professional development, and
creative projects. This site will continue to grow as I add new projects,
experience, and resources over time.
Professional IT Support, Amatuer Balloon Twisting Hobbyist, and Supporter of all dad jokes
You can also connect with me or view additional work here:
A practical overview of the technical, troubleshooting, customer service, and creative skills I use to solve problems, support people, and continue growing professionally.
Confident diagnosing hardware, software, account access, workstation, and user support issues while learning new tools and technical ecosystems quickly.
Comfortable working directly with users, providing patient and dedicated service while resolving complicated technical issues in a clear and timely manner.
Three years of Tier 1 Technician experience managing roughly 20–30 tickets daily, balancing efficiency, documentation, follow-through, and quality of support.
Actively growing my technical knowledge and building a project portfolio to better document my progress, experience, and hands-on skills.
I enjoy creative and hands-on challenges, including balloon twisting, volunteer work, solving a Rubik’s cube in under three minutes, playing ukulele, building and repairing computers, and explaining complex technical ideas through analogies and metaphors.
A growing collection of projects, coursework, and professional development.
Building and refining my personal website as a hands-on project to strengthen my web and technical skills while creating a central place to document projects, track growth, and showcase the knowledge and experience I’ve gained throughout my career.
LogWorking through Harvard’s CS50 course to strengthen my computer science fundamentals, expand my technical knowledge, and become a more effective and efficient technical professional.
Learning how to manage and make the most of my domain by documenting setup, changes, experiments, and new ways I can use it as my website and projects grow.
LogA collection of IT projects completed for family, friends, and independent clients, documenting the technical solutions, troubleshooting, and customer support skills developed through hands-on work. This section serves as a portfolio of real-world experience across problem-solving, system support, and client-focused service.
LogA space to document my growth as a balloon artist—tracking new designs, techniques, problem-solving, and lessons learned along the way. This section highlights the challenges, creative adjustments, and skill development involved in improving both the quality of my work and the experience I provide for clients.
LogA dedicated space to document the personal and professional goals I’m actively working toward. This section helps me track progress, stay intentional about growth, and reflect on the milestones, habits, and lessons that shape both my career development and personal life.
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